Privacy Policy

1. Who We Are

The Sound Heart is an Islamic educational platform operated by Imam Tariq Abdur-Rashid. We offer books, courses, audio content, and faith-centered counseling services. This Privacy Policy explains how we handle information collected through thesoundheart.org.

2. Information We Collect

We collect only what is necessary to provide our services:

• Booking information — name, email address, phone number, session type, and any notes you provide when scheduling a counseling session.
• Contact form submissions — name, email, and the content of your message.
• Usage data — anonymized page view and interaction data collected via Google Analytics 4, if you have not opted out of analytics tracking.

We do not collect payment information directly. Any payment processing is handled by a third-party provider and is subject to their privacy policy.

3. How We Use Your Information

• To confirm and manage your counseling appointments
• To send you booking confirmation emails and appointment reminders
• To respond to your contact form inquiries
• To understand how visitors use our site so we can improve it

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Counseling Confidentiality

Information shared during counseling sessions is treated with the highest level of confidentiality, consistent with Islamic ethical principles and applicable professional standards. Session notes and personal disclosures are not shared with any third party except as required by law.

5. Data Retention

Appointment records are retained for a reasonable period to support ongoing service delivery and administrative needs. Contact form submissions are retained only as long as necessary to respond to your inquiry. You may request deletion of your data at any time by contacting us.

6. Cookies & Analytics

We use Google Analytics 4 to collect anonymized data about how visitors interact with our site. This data does not personally identify you. You may opt out of analytics tracking by using a browser extension such as the Google Analytics Opt-out Browser Add-on.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for communications at any time

To exercise any of these rights, please contact us through the Contact page.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the site after changes are posted constitutes acceptance of the revised policy.

9. Contact

If you have questions about this Privacy Policy or how your information is handled, please reach out through our Contact page.